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Return policy
Return Policy:
You may return your unused and originally packed Amplid product for a full refund within 21 days of the purchase date.
You can expect a full refund to your credit card 7 to 14 days of our receiving your return. It may take up to 30 days to be visible on your credit card statement.
For European customers we will refund the shipping costs for the return shipment:
- If the products you return have a value over €40,00
- If the product is defective or if a system error occurred when completing the order.
Return Instructions:
If you need to return an item, please fill out the returns form included in your package. Please be sure to note the item you are returning and the reason for your return using the codes provided. Once you have completed the form, please box it up and send it by ground freight. (We recommend purchasing tracking information to help expedite return claims). Return Shipping is not Pre-Paid.
Shipping address for returned goods (please send good only to our warehouse - boxes sent to one of our office will automatically be sent back):
R&P Logistik GmbH
Lager Amplid
Henschelring 4
85551 Kirchheim bei München
GERMANY